Delete your account

Delete your account in the app

In the SnackCheck app, go to Profile > Settings > Privacy and security > "Delete my account", type DELETE to confirm and tap "Permanently delete my account". Your account and the data linked to it are deleted right away; this cannot be undone.

If you can't open the app

Email info@snackcheck.co from the address registered to your account with the subject "Delete my account". Once we have confirmed the address matches your account, we delete it within 30 days at the latest and let you know.

What is deleted

Your account (name, email and sign-in details; if you signed in with Apple, the Apple link is revoked too), your health profile, body measurements and calendar, favourites, basket, shopping list, scan history, lesson and challenge progress, price alerts, notifications and device notification keys, photos you uploaded, product, support and error reports you sent, messages you sent from our website with this email, and your reviews, posts, poll votes, likes and blocks.

What remains

The event records we keep to measure how the app is used (such as screens opened and scans) are tied to a random pseudonym, not to your account. When your account is deleted, nothing links that pseudonym to you any more, and these records are fully deleted within 180 days. Anything you kept only on your device without an account is removed from the device when you delete the app.

Questions or requests? Write to us: info@snackcheck.co